Your Privacy Matters to Arrihlah Tours

We are committed to protecting your personal information. This page explains how we collect, use, and safeguard your data when you book our services or visit our website, ensuring transparency, security, and trust in every interaction.

Effective Date: July 7, 2026

At Arrihlah Tours, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our travel services.

Who We Are

Arrihlah Tours is a UK-based travel company providing Umrah, Hajj, holiday packages, retreats, and international travel services.

If you have any questions regarding this Privacy Policy, please contact us:

Arrihlah Tours
Phone: +44 7822 015260
Email: info@arrihlah.com


Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, or book a trip, we may collect:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Passport details (where required for travel bookings)
  • Date of birth
  • Emergency contact details
  • Payment and billing information
  • Travel preferences and booking information

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process travel bookings
  • Arrange Umrah, Hajj, holidays, and other travel services
  • Respond to enquiries
  • Provide customer support
  • Send booking confirmations and travel updates
  • Process payments
  • Improve our website and services
  • Meet legal and regulatory obligations
  • Prevent fraud and maintain security
  • Send promotional offers and newsletters (only where permitted or with your consent)

Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties where necessary, including:

  • Airlines
  • Hotels
  • Visa processing agencies
  • Transport providers
  • Insurance providers
  • Payment processors
  • IT and website service providers
  • Government authorities where legally required

All third parties are expected to protect your information in accordance with applicable data protection laws.


Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyse website traffic
  • Improve website performance
  • Enhance user experience

You can disable cookies through your browser settings, although some parts of the website may not function properly.


Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Maintain business records

When information is no longer required, it will be securely deleted or anonymised.


Your Rights

Depending on applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact details provided above.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.


Children’s Privacy

Our services are not intended for children under the age of 16 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with a revised effective date.


Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Arrihlah Tours
Phone: +44 7822 015260
Email: info@arrihlah.com

We are committed to handling your information fairly, securely, and in accordance with applicable UK data protection laws.